Performance Director

Reference:
VAC-213
Industry Specialisation:
Marketing
Industry Sector
Corporate
Salary:
Salary negotiable
Town/City:
London
Contract Type:
Permanent

The Agency

The Agency is experiencing rapid growth and as such, there is an opportunity to become part of the ongoing success story of this award winning, independent agency.  

The Agency has offices across the UK, giving us countless connections and a huge amount of collective experience. They are Google Premier Partners, Microsoft Advertising Partners, Facebook Marketing Partners, and are recommended by The Drum. Their clients work in retail, property, food & drink, health, charity, finance, sport, leisure & tourism. But what really sets them apart is their people, their values and their willingness to go further to get results.

Growth Marketing is their goal; with an on-going pursuit of value and driven by our commercial mindset, they aim for strategic and commercial alignment with their clients, unlocking even greater outcomes and long-term value creation from their marketing.

The Role

  • A Client Partner Lead responsible for delivering the growth strategy on clients working across the agencies
  • Direct ownership of the agency clients whilst working in tandem with the Client Experience team and specialist teams to develop a strategic roadmap for the clients
  • A highly commercial strategist with a strong digital media background - setting out a plan to transparently deliver tangible value for the client brand by integrating the agency’s considerable resources, expertise, tech and innovations with the client’s marketing needs across a range of paid, earned, owned and borrowed channels. All of this to a standard in keeping with the agency’s industry-leading Client Experience model

Communication

  • Expert communicator, especially in presenting to senior client contacts or in new business pitches
  • Ensures client information is shared appropriately across internal teams
  • Is adept at challenging clients and suppliers as an authority on marketing strategy, as well as displaying diplomacy and influence whether by phone, email or face to face
  • Proactively contributes to the agency's marketing communications through case studies and blog submissions

Role Management

  • Relationship development with client-group marketing team, supporting the account strategy, client development and key stakeholder relationships. Building trust at every level of the client relationship
  • Manages resource across their client to ensure outstanding service delivery and quality of work
  • Confidently and effectively manages conflict or issues, delivering positive outcomes for both the client and agency
  • Demonstrates professional behaviours, both internal and external, and communicates expectations of professional behaviours to team. Manages and mentors the team in developing skills in this area

Commercial acumen

  • Possesses sound commercial awareness on their client(s) by spend and profitability (e.g., pacing/ YoY trends)
  • Is proactively involved with the strategic client roadmap and the diversification/onboarding of new agency capabilities
  • Is comfortable fielding commercial challenges from clients i.e., rate negotiations and scope of offering

Leadership & Initiative

  • Takes on the responsibility of line management and personal development of their assigned team. Conducting appraisals, setting clear objectives and KPIs
  • Proactively acquires the skills of performance management and seeks training in these areas where required
  • Is an effective delegator with strong listening skills and the ability to support and motivate a team

Strategic Excellence

  • Is a highly proficient media planner with a comprehensive knowledge of all media channels and their respective roles in campaign objectives. Has a full understanding of all business division capabilities (media, technology, performance creative and training) and the ability to plan these within a client roadmap
  • Is an authority on appropriate spend by objective/ channel/ campaign, demonstrating confidence in challenging client approach and developing and evolving best practice
  • Has the ability to unearth and leverage growth opportunities for the client, without a brief
  • Develops robust strategies for clients and supports the learning/ training of more junior colleagues in the planning process

Culture & Benefits

  • A vibrant and progressive Growth Marketing agency boasting two decades of innovation, diversification and sustained growth. A responsible, engaged employer with a proven heritage of nurturing talent, creating structured progression and generating significant opportunities for career enrichment
  • The agency is especially invested in the culture of our business and have worked hard to foster a flexible, enjoyable and supportive working environment across all five of our offices
  • Join a team of professionals that take pride in delivering outstanding work for our clients

Employees benefit from:

  • Remote working
  • Flexible working
  • Quarterly funded socials
  • Discretionary bonus scheme
  • Agency-funded LinkedIn Learning subscription
  • Cycle2Work scheme
  • Interest-free season ticket loans
  • Generous holiday allowance
  • Birthday early finish
  • Free fresh fruit
  • Office drinks fridge

This agency is committed to providing a workplace that actively embraces diversity, is inclusive of all and free from discrimination and harassment.