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Our Client
Our Client is a leading voice in the iGaming industry globally, operating across multiple different licences.
The Role of Head of Monetization
As a specialist Monetization Manager, you will be required to review how each and every part of the business is running in the most efficient way both financially and for the benefit of the players. You will be in charge of optimising customers’ onboarding processes and lifecycle journeys, to ensure a smooth customer experience and at the same time ensuring regulatory requirements are being fulfilled. This position requires a deep understanding of the iGaming business both from a commercial and regulatory mindset, market dynamics, and customer behaviour to optimize revenue streams while ensuring a positive user experience. This role will be based in Cyprus.
Responsibilities for the Head of Monetization
- Ensure and develop the best customer journeys related to registrations, KYC and regulatory requirements in multiple jurisdictions.
- Optimizing UX in each step of the platform and Omnichannel journeys.
- Product and user journey focus; working with Product, Compliance and CRM teams to develop and perfect user journeys / product UX related to touch points and experiences customers have with the product and internal communication with a view to constantly improving engagement.
- Making sure the best tools and technical solutions are offered and being the owner of leading the development projects alongside the R&D team related to this.
- Sharing market-level industry developments, providing competitor analysis, giving insights into what others are doing in the market to keep the marketing, compliance and product teams in-the-know.
- Work with business analytics and CRM teams to monitor and analyze revenue-related metrics, user behaviour, and market trends. Prepare regular reports, dashboards, and presentations to communicate insights and recommendations to key stakeholders.
- Build and lead a high-performing team of monetization professionals. Provide mentorship, guidance, and coaching to develop their skills and foster a collaborative and results-driven culture. Set clear goals, monitor performance, and provide regular feedback to ensure team success.
Skills and Capabilities for the Head of Monetization
- Minimum 3 years of managerial experience in the iGaming industry, working ideally in the European and North American regulated markets
- Proficient in industry best practices related to Compliance, Product, CRM
- Familiar with project development and project management
- Comprehensive understanding of UI & UX and technical aspects of project development
- Ability to utilize user insights, data, and statistical analyses to inform decisions
- Ability to function as a self-starter with an emphasis on getting things done
- Has excellent written and verbal communication skills
Benefits
- Excellent work environment
- Attractive salary package
- Monthly incentive Bonus
- Monetary vouchers on Birthdays and other special occasions
- Fully equipped kitchen and in-house entertaining space
- Options to enrol in Company's medical insurance plan
- Possibilities to enrol in Company's pension plan
- Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities.
- A chance to advance professionally inside one of the world's largest iGaming organisations
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