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Due to expansion, an exciting Sales Coordinator opportunity has arisen for a talented and energetic multi-tasker to further their career within a forward thinking and vibrant merchandise company.
The company
Our client is a Central London-based Merchandise firm, looking for a solid, professional Sales Coordinator to provide all round sales support to their successful, busy team. With strong, entrepreneurial leadership in place, our client offers a family-feel environment coupled with a professional, well-established corporate culture.
Having successfully designed and supplied merchandise for over 20 years, our client’s success is built upon delivering a quality of customer service that is second to none. The highly skilled team are dedicated to maintaining their position as the UKs leading merchandise company and are now looking for a bright and energetic individual to join their sales support team.
The role
As well as liaising with customers, sourcing products, briefing in-house designers and general support, there is a real opportunity to develop a wide range of customer service skills to the highest level and deal with the following daily activities;
- Deal with client queries over the telephone
- Provide clients with quotes, order confirmations and liaise at all project stages
- Provide full administrative support performing as a PA for two Sales Executives
- Project manage client briefs and tenders
- Assist in globally sourcing promotional products
- Produce project briefs for our in-house design team
- Liaise and negotiate with product sourcing houses and manufacturers
- Input client information to the sales CRM/database application
- Check delivered items and assist with delivery to clients
The person
You will be a good team player, whilst possessing the ability to work autonomously to complete tasks. The ideal Sales Coordinator will have the following skills and experience;
- Excellent customer service skills and experience
- Sales support or office administration experience in a busy office environment
- Project management experience
- Negotiation skills
- Experience of answering telephone enquiries from clients and contractors
- Experience of using a client database
- Experience in using Microsoft office applications (Excel, Word, Powerpoint)
- Be numerate
- Experience of multi-tasking and prioritising own workload in a busy environment
- GCSE level qualifications, including pass level grades for English Language and Mathematics
Experience within the following sectors is preferred but not essential:
- Charity or fundraising
- Retail
- Clothing and sportswear
- Promotional and fundraising merchandise
- Sales
- Previous experience in working in the promotional merchandise industry
- Experienced in dealing with overseas suppliers
The Sales Coordinator will;
- Enjoy providing the highest level customer service
- Be a clear and persuasive communicator
- Be self-motivated
- Have problem solving skills with lateral thinking and commercial judgement
- Be a team player, willing to go the extra mile to achieve success
- Adapt to new challenges
- Be organised with an ability to multitask your own workload
- Enjoy learning new skills quickly
- Be able to present the organisation in the most positive manner
- Have the ability to balance customers’ wishes with needs of the organisation
- Be highly trustworthy
- Display a high level of attention to detail required and some calculations involved
This is a hands-on, exciting position, in a lively office environment where entrepreneurialism and initiative is deeply encouraged. The Sales Support Coordinator is a rewarding role, with a basic ranging between £22-25k based on experience. Our client offers the chance to step up in a pivotal role, along with the opportunity to make a real difference to this successful, thriving company.
What next?
If your skills and experience match what our client is looking for and you are excited about this opportunity, we would love to hear from you as our client is currently interviewing.
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