Sales Coordinator- Hybrid

Industry Specialisation:
Admin & Secretarial, Sales & Marketing
Industry Sector
£28,000 to £30,000 Per Annum
Excellent work environment and renumeration package
Contract Type:

The Client

An exciting opportunity has arisen for a talented and energetic multi-tasker to further their career within a forward-thinking and vibrant organization.

This prestigious client is looking for a bright and energetic Sales Coordinator to provide all round support to the sales team and build new business.

The Role

You will be working with a busy sales team, creating, designing, and delivering impactful and cost-driven products, while being able to build a network of effective relationships with overseas suppliers and manufacturers, as well as with their skilled internal production and design departments.

You will provide vital all-round support to an account director and team of sales account managers. The role involves sourcing products, briefing in-house designers, inputting customer and order information on to the database and general sales support, including customer facing conversations. This is a rare opportunity to develop a wide range of customer service skills to the highest level.

Key responsibilities for the Sales Coordinator will include:

  • Coordinate and administrate the manufacture and delivery of both Far East and UK supplied bespoke designed and pre-manufactured products
  • Create quotes, order confirmations and other relevant paperwork
  • Provide full administrative support to an account director and team of sales account managers
  • Assist in sourcing products
  • Produce artwork briefs for their in-house design team
  • Liaise and negotiate with product sourcing houses and manufacturers
  • Processing orders for the Far East and UK sourced products and following it through until delivery is met in a timely manner
  • Deal with client queries over the telephone and via email
  • Input client information to the sales CRM/database application

Skills & Experience required:

  • Excellent customer service skills and experience
  • Sales support or office administration experience in a busy office environment
  • Negotiation skills
  • Experience answering telephone enquiries from clients and contractors
  • Experience using a client database
  • Experience in using Microsoft Office applications (Excel, Word, PowerPoint)
  • Highly numerate
  • Experience of multitasking and prioritizing your own workload
  • Experienced in a product or promotional merchandise environment
  • Experienced in dealing with overseas suppliers

The ideal Sales Coordinator will also be:

  • Administration focussed, methodical and organized with a strong attention to detail 
  • Enjoy providing the highest-level of customer service
  • Clear and persuasive in communication
  • A problem solver with lateral thinking and commercial judgement
  • Able to work productively in a multidisciplinary team environment
  • Able to adapt to new challenges and learn new skills
  • Able to multitask, plan and manage your own workload
  • Able to balance customers wishes with needs of the organization
  • Highly trustworthy

Working hours: Monday - Thursday 8.30/9am - 5.30/6pm, Friday 9am - 5pm 

The benefits:

A salary of £28K-£30K plus early Fridays in the winter months (Sept-March), as well as extra holiday days, pension, company bonus and the ability to choose one day a week to work from home.